Really poor customer service. I ordered a pair of Birkenstocks for my partner. The item never arrived so I was advised through the live chat function to contact them by email which I did. I still haven’t received a single acknowledgment to my 4 emails. I eventually got a response via Instagram but only got a partial refund for the product. I didn’t even get the refund for the (next day) delivery I paid! Really poor customer service!
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