Terrible service, Terrible company! I made an order over a week ago for my wife's birthday this week! When I contacted them in there help centre I was told on Friday: 'order 633936495. This is currently in the dispatch process at the warehouse and will be shipped to you shortly' So I thought everything was fine. I messaged them again on Tuesday and got this: 'I am sorry that this has not been sent to you yet as it is currently out of stock. Should you no longer need the item or would like an alternative, I can arrange for this to be cancelled. As the item has not been sent, payment will not have been taken' So they have lied in the first message and they have taken the payment! So lied in the second and now I dont have a pressent and they have my money! Worst company I have ever dealt with!