This is shocking still waiting for a refund from July only holiday company not to refunded anyone . It’s actually called theft what alpha rooms are doing , blaming suppliers who they won’t have paid as hotels were closed in Spain . Are you waiting to go out of business so you do not have to pay ? No reply’s to emails was promised in September I was a priority . Don’t answer emails even from resolver ? Shame on you leaving lots of families out of pocket after a terrible year . Loosing jobs loosing family members and a so called British company are pocketing . Call centre staff give false names like Stuart green haaaa an Indian with a name like Stuart green. If I owed a company over £1000 I would have bailiffs at my door and would by a court be made to pay ? Yet you offer vouchers ! As if . Article should be I. The daily star this weekend.