NO REFUND'S YET !!!!!!!!!!!!!! SMELLS LIKE A SCAM Nothing but Lies, Misinformation and Delay tactics... Having not one but two holidays cancelled due to the dreaded pandemic, we thought it would be straight forward to go through the refund procedure how wrong were we. Having phoned Alpharooms June 2020 last year we were told our money was SAFE and will receive refund very shortly Yeah right still waiting, called again several times different excuses all Misinformation and Delay tactics.. was told would be refunded in March 2021 just to call with my details more Lies.....asked to fill in a PRCN "Protected Refund Credit Note Form" Complete Delay tactics, next call will definitely refund will be given in June 2021 this is now a year later unbelievable you guessed it yet another lie. 30th June another call we were told were are number 19 in the Cue and will be refunded within a few days YET ANOTHER LIE !!! Phoned again Today 9th July 2021 after we confronted Alpharooms all previous conversations and that everything they told us can only be described as a MASSIVE SCAM, they admitted everything was a LIE says it all, the upside of this conversation is we will definitely be contacted within 10 days to process our refund watch this space....... BE WARNED DO NOT BOOK WITH ALPHAROOMS