Please DO NOT USE THIS COMPANY!! I recently booked a holiday to Cyprus with them . I booked and paid for a transfer. When I was on holiday my transfer was cancelled, when I checked with the booking agent they told me that Alpharooms had cancelled this . I tried to contact them by phone but after waiting for 45 minutes on a premium number I gave up. When I returned to the UK I emailed them, they apologised and promised to send me the taxi fare I incurred. His was in June , the money never arrived and despite trying to contact them via my account they don’t bother to reply if you look on the net there’s loads of examples of the same thing. Its constantly happening and theyre not doing anything about it. My only hope now is to go through the small claims court. BEWARE