alpharooms sold ou an All Inclusive holiday and when we arrived at the hotel (all the way to Dubai) with two children we were told that they have only booked Bed and breakfast for us. It took 3-4 days for this to come clear, they said it must have been a typo error, which is of course a lie. The sales manager was Stuart and he clearly lied to us so that you purchase the deal. You need to be very careful when dealing with this people - they don’t answer their phones or cut you off after a very long wait, they do not reply to your emails so that you do not have any prove of the situation. I will be alerting the authorities and taking legal action and would urge anyone else who has experienced the same to do so.