Alpha rooms should be taken to court and closed down they are corrupt fraudulently took £572 money from my bank account after I had already paid the day before by card also cancelling my hotel and saying am getting 100% cancellation fee from hotel without any proof or conformation Never answer emails and cut you off phone calls after waiting over an hour they customer service need jailing and government should be involved fighting for honest hardworking customers to get the money back why is nothing getting done to stop this company trading we would be serving time in prison if we were running a corrupt business Alph rooms needs social media and tv to expose the corrupt firm immediately