AVOID!!! I had such a horrible experience with them today i still can't believe what happened. I made an order yesterday and checked out,paid everything was fine. Today i saw a full refund from them. Without any message. I called them to know the reason. I got such an uggly rude woman on the line saing that i should read and its note very clear that the minimum order should be 150£ the 50£ is for orders over the phone! . On the website its note 150£ and down there minimum order 50£ nothing about over the phone and when i said ok can you place the order over the phone then? She started to lought!!! . And the website allowed me to check out and to pay all was fine just a lier!!! Or is it because my name is not British?!!! I don't understand the reasen but what 100% sure is , is that she shouldn't had to speak to me like this and if it was not the minimum amount the website shouldn't allowed me to check out. She was so rude and finelly when i said that she is doing very rude she disconnected the call! When i wanted to write them an email after that i got a replay from Microsoft back that my message didn't arrive because they think its spam!!!! What a shame what an uggly behaviour ...these people are just cowboys believe me stay away from them if you want good service
5 years ago
BagsDirect has a
2.5
average rating
from
6
reviews
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