Ordered 3 plants, 2 plant pots and 10kg of soil. Little did I know about what I was going to get: - First they sent me an email stating my order had changed and they'd no longer delivered the pots. When I asked them if I could replace them with the same model and another color, they said no. Why are you even selling something online which is out of stock?? - After a few weeks, the plants + soil arrived. A huge box with no 'This way up' meant that the soil was put OVER the plants, resulting in them being totaly crushed. Only 1 of them looks passable, the other is mostly dry and will probably die soon, and the third had all the leaves falling off as soon as I unwrapped it. Only a tiny sprout made it in that one, but I'm not sure it'll survive either. Of course when I contacted customer support about this problem they went totally mute, unlike with the cancellation. Don't even bother with these guys!