Ordered two plants from this company, NEVER AGAIN !! They both arrived dead , compost fell out all over the floor when opened , no clue as to which way up the box should be opened or "Handle with care , live plant", stickers on the box to give the postal services a clue as to what was in the box. However I seem to have been luckier than most on here as I at least received a partial refund , including postal charges the plants cost me a little over £36.00. I received a refund of £29.00. Shocking service ! Dead or substandard goods ! I highly recommend that you AVOID BUYING FROM THIS COMMPANY ! I just wish that I'd taken the time to read the reviews prior to purchase .