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Jacqueline Johnny
I received a notice in the mail from Barclays credit card, that if I did not use my credit card it would be closed, and I would lose my points. since I have about 91, 000 points that I did not want to lose. I used the card. Well I was in dispute with a vendor who charged me an excess of $42. I provided proof that I made the payment to Barclays and was charged an excess of $42.00 . This occurred in Oct 2020. I was informed that my case was assigned to an agent on Dec 22. Since then I have been charged a late fee of $40 plus interest of $1.00 by Barclays while the case is still open and in dispute. But what is egregious is that Barclays have reported me as being delinquent in my payment. So instead of my outstanding balance being $42 the disputed amount, the outstanding balance reflected in my account is now $83.00. The original $42 plus Barclays late fee of $40 and interest of $1.00 My credit score has decreased by 38 points. I have emailed Barclays to right the wrong.
4 years ago
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