Barclay offered to put a 24 hour hold on my account when my purse went missing. Upon finding my purse they have been unable to get my card working. After talking to representatives 6 times and each time promising that the card would work, it was still being declined. When I called today to request the card be replaced they wanted to charge me $10 to have it expedited or wait another week for my new card. I did not feel they handled the fact that something is wrong with their system appropriately after being a customer for more than 7 years, I’m done. We will be taking our business else where.