Avoid this low grade, shameless, lawless business and find a real bank that speaks good English with you. I totally agree with other negative reviews here since every one of them is a credible customer who has experienced Barclays horrible customer support and their nonstop attempts to squeeze every penny they can out of you. One of the only credit card companies which did not implement any easement for Covid-19 impacted customers!! In fact they reported accounts which were only 2 weeks late as being 30 days late. Abandon this questionable dishonest bank before they can damage your good credit.