Terrible service in general. I called to ask for card replacement as my card's chip was malfunctioned. Not only they cancelled my card without letting me know (was not able to swipe either) but got the new one 10 days later. Cheap service, not even second day or priority service. As a consequence, I could not use my old card until I received the new one (10 days later), but also had to go after all my auto bill contacts to change it to the new card. Really cheap service they have to offer. Never saw that with any other CC company. Cheap customer relationship.