Received a letter saying they had… Received a letter saying they had lowered my credit limit two days ago. Then ask me to call customer service to discuss waited for 25 mins to get through. Told that I would be put through to another department. Was cut off. Phoned again took 30 mins to get through, told they wouldn’t cut me off and said they would transfer me again. Got put through to an automated service. Waited about 30 mins again. When I got through I asked to speak to a manager. Was told that there were no managers available. I said you must have a supervisor or manager that I could speak to was told that there were none and that they were not allowed to give out managers details. I explained that I received a letter that Barclays were lowering my borrowing limit quite substantially. And they had done that two days ago and I only got the letter after they had done it. This has left me with no money to spend at Christmas. They say the change was because of missed payments credit ratings. I looked at my Experian account which was excellent and I have made all my payments. I asked to speak to a manager she said there were none available. I asked for details of someone to contact she said theirs no one to contact and Barclays will review in 4 months. I have been with barclaycard for over 21 years and never had such bad customer service and never have I had to complain. I was told that I was being awkward and that the employee was going to put the phone down on me of which she did! Worst customer service ever! I wasn’t rude in anyway just wanted answers and to speak to a manager.