Just unbelievably useless and not very bright. It’s great in the modern world that truly no matter how dumb you are there is somebody willing to employ you, that company is Barclaycard. I disputed transaction back in November, and now despite not hearing from anyone in the complaints team repeatedly I find the answer I received to any question, is that somebody we will be with you in due course. Now additionally this also now prevents me from actioning anything on my account including setting up a direct debit and making any payments. In fact whilst I acknowledge this and despite my repeated attempts to actually deal with someone in relation to those very issues the only answer that I receive is your complaint it with the complaints team and somebody will be with you in due course. Subsequently you then get Late payment reminders charges and warnings because you’ve not made a payment on your account. Just how dumb is too dumb to in fact work at Barclaycard. Personally I don’t think there’s a cut-off point point. Truly I’ve never known such a idiotic ridiculous pathetic organisation. That’s at facility I’m led to believe is actually real people and not automated robotic assistance, which you may initially think it is given the absolute ignorant stupidity and dumb that you relentlessly find yourself having to deal with. The only way to communicate with these morons I believe is via crayons and even then I’d be seriously worried at the risk of them being eaten.