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Anonymous
So Gap which was from synchrony bank now switched to Barclays, boy I was in for a surprise when I called the new customer service from Barclay, so I have now newly issued credit cards, I will not even bother to use them as customer service representative is very flat affect and sounds like I inconvenienced her, well… don’t even expect professionalism these days, but this is multi billion business and they can’t appoint somebody to work professionally without having to hear a wailing baby in the background? (And it took almost 30 minutes waiting on the phone, where as Synchrony bank, I can always expect a lively representative if I request for one) C’mon! I’m a mother but if I am working with multi billion corporate America I expect the company to pay well and treat customers right…oh well…the economy and the pandemic just add up an excuse not to serve their customers anymore and to think it is Us customers that made them billions….long story short____will not even bother activating my card, not even use it….sorry NOT SORRY! I KNEW IT POOR PAY=EXTREMELY POOR SERVICE! Here’s to America going down the drain….
2 years ago
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Barclaycard has a 1.2 average rating from 891 reviews

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