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Joyce K
WHERE IS MY MONEY??? My saga, of which still continues to this day. I sent a check to pay the $6490 balance on the Barclays MC on 7/5. The check cleared from the bank it was written from on 7/18 (I have a copy of it) which was endorsed by Wells Fargo on their side (ironically). Today, 8/11, that payment still has not posted to my account!!! Almost a month later! I have called 6 times and each time I get a different story and amount of time I have to wait. First, it was 7-10 days and I will receive a letter. Then it was 3-5 days and I would get an email. Then I asked to speak to a supervisor who told me he would be in touch with me in 3 business days (smoke), then the latest call I was told it will take up to 2 cycles to resolve! 60 days??? Are you kidding??? I paid off 8 other credit cards at the same time and they all posted within 7 business days. WHERE IS MY MONEY??? Not to mention, the interest continues to accrue, I have to pay a larger minimum payment and, to add, they lowered my credit limit by $1000 which makes my balance close to the limit, which essentially affects my credit! This is absurd and unacceptable!!! DO NOT USE BARCLAYS!!! WHERE IS MY MONEY??!
2 years ago
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Barclaycard has a 1.2 average rating from 891 reviews

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