If I could give a zero star review I would! I have had a gap and Old Navy card for over 20 years. Had automatic payments set up and wasn't aware that Barclays had taken over. I didn't catch that my payment was not withdrawn from my account automatically last month and got a call that I had missed a payment. I set up what was past due that same day and then for the difference to come out on the due date which had been the same for 20+ years that was now changed as well. Woke up this morning and they had withdrawn double what should've been withdrawn from my account today. I spent quite a bit of time on the phone with him when I initially found out about Barclays setting up the payment and spent almost an hour with an employee and a supervisor to get nothing taken care of. They said 2 to 3 months for an answer and I wanted the money put back in my account today. So I'm off to the bank to fill out fraudulent unauthorized transactions from Barclay. I was not thoroughly impressed with community but Barkley you've definitely shown that you are worse. So after 20+ years I'm closing out my accounts and no longer doing business with them.
2 years ago
Barclaycard has a
1.2
average rating
from
891
reviews
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