Wow, I don't feel so alone now, with abysmal Barclay, reading all of these complaints and seeing their horrible rating. Sad. I'm a long time customer with them, and the only reason I don't just cancel is because it would affect my credit rating adversely to close such an old account. But, this is the second time now that they have lowered my credit rating to within a hundred dollars of the balance, citing that my credit score has changed. I have credit cards with triple the credit limit they reduced, but, the point is that it damages my credit rating to bring the limit down so close to the existing balance. That effectively damages my credit rating further, by now having an account utilizing almost all of the credit line. They basically hurt your credit because they don't like your credit? Ridiculous. Wrote a complaint letter and they replied, telling me they tried calling me (I have had ZERO calls from them), so I need to call them if it's still a problem. Spent forty minutes on the phone explaining my case to various departments and was finally told I need to reduce my overall debit to satisfy them. I have NEVER had any other credit card company lower my credit limit. I have never missed a payment or even been late. I use my credit because some cards will close your account if you don't use it, plus I like the convenience of buying items over time. So, yes, I have outstanding balances but I pay well over the minimum on each of them, every month, including Barclay Card. They should be sued for damaging my credit. Despicable. They clearly don't care about their customers, and don't care if you close your account because they are so big that single customers don't matter to them. Terrible company.