Exemplary customers for 16 years - paying full amount on time every month; never going over the limit etc. Suddenly for no reason they blocked the cards and also the online account. This went on for a couple of weeks until we received a letter from India saying the account was blocked because the writer did not "feel comfortable". A short while later the cards and online account were re-instated again - only to then be stopped again a short time after. This has made conducting our business very stressful and, although we have received one statement which shows one card's spending, we have not received the full statement which shows the amount to be paid and by what date. I was alerted by Experian that they have put information on my credit file that they have stopped their credit with me. This appears to be a personal vendetta against me. What sort of creeps would do this? I have emailed and written to the CEO at least 6 times and been ignored. I have written to the Serious Complaints Dept. in Glasgow and been ignored. Telephoning is just a waste of time because if you do get through after 40 minutes the person on the other end can't understand you. I think they want me to miss a payment so they can put adverse information on my unblemished credit score. Makes you wonder if they're working for the Russians!