Horrible customer service. My Old Navy Credit Card was moved to Barclays and that has proved to be a horrible thing. First, I cannot understand the customer service reps due to heavy accents and I believe there is a language barrier because of the English dialect I speak. It takes triple the time to communicate with them. I had unauthorized charges and wanted to close the account to obtain a new account number and instead of doing that the representative sent me a REPLACEMENT card with the same account number. More unauthorized charges ensued. Barclays refuses to reverse those charges. I am not so desperate to need this company, so I've decided to pay off the account and not use them anymore. I WOULD NOT RECOMMEND to do business with Barclays.