My mom’s AARP card was purchased by Barclays after my mother died and before a refund from Airbnb was processed. Barclays is determined to keep that refund of $7500 and ignore the death certificate and trust with trustee paperwork. We’ve been in communication with them since June, when the credit/refund was applied. Our paperwork has enabled us to receive and distribute funds without issue from banks, ML, Nuveen and the sale of her home. They lie, they make up stuff, they are rude and misinformed and yet they hold onto money meant for her beneficiaries/children. Where is the legal system, upper management, anyone that recognizes that Barclays is playing by a different set of rules than fair and proper. Beware!! It’s a scary financial world with Barclays in it. My mom had her AARP credit card since 1990; never a problem!