BARCLAY IS THE VERY WORSE CUSTOMER SERVICE I HAVE EVERY HAD! I'm a 30-year AIR Force veteran ....having worked as a Human Resource Manager...we would have been fired for such incompetence! I have been trying to get ONE SIMPLE question answered and have been on hold .....and transferred now from 11 am to 2:30 pm and STILL NO ANSWERS! Does the CEO know this is going on in the company? Just look at the below complaints...obviously NO ONE CARES. I even had a SO-CALLED SUPERVISOR HANG UP ON ME. Some of the incompetent people I have talked to are Cherlyn ID # COE818....Brandy ID # ALSBBL....and others refused to give their ID numbers or told me that they don't have one!!!! Really? This is a travel card and they can't answer my question so what do they do? Just keep transferring the call!!! Is this what Barclay trains their people to do? and another problem....ALL THE SUPERVISORS ARE BUSY....NO ONE WILL TRANSFER YOU TO ONE. DOES MANAGEMENT KNOW THIS? I would like someone from the CEO's office to call me so I can let him/her know what is going on. If this is going to be how Barclay treats customers then people need to find another travel card that will be responsive. I have filed a complaint with a customer rep and we will see if they care about us and our business.