Barclaycard has a policy of lying to customers, hanging up and promising to call back, but never do. Barclaycard also does not honor the dispute process and refuses to go to arbitration. Barclaycard also committed fraud and kept thousands of dollars that did not belong to them. This is a crooked bank company and should not be trusted by anyone. A few of the many crooked employees on behalf of the banks direction, with employee ID numbers, are Gem ID # TICVAB ,Maria # TICMLM,John ID #COELES , Jan (manager) ID # 5905323 , Kelly ID# 65222 , Mary ID# 6054369 ,Laurie (Manager) ID # LASLCA ,Jan (manager) ID # 5905323 ,Valerie ID# 5997939. The list goes on and on.