I refinanced my home to pay off my credit cards. I have 2 accounts. The attorney handling the pay outs gave me checks made out for the amounts owed. I mailed them to the address that was on the statement on December 22nd. I started calling them on December 26th to see if they received them. I got a no. I called 4 other times between December 26th till January 11th. I also checked there web site every day. My attorney called me to follow up. I explained the situation and he said it's been to long and we need to stop payment. He said they would issue new checks to me which they did. He asked that I double check the web site to be sure the address is correct. This is on the 11th. I Check the Web site later in the day to verify the address and it shows that they received the payment on December 27th and the checks cleared on January 10th. That never showed the entire time i was checking there site. I call My attorney and it was to late. The stop payment went through. I called Barclay's and they said there was no problem, the account is paid. I tried explaining to them my issue and they went round and round for a hour. 3 days later I get a notice that I'm being charged a return check fee, a late fee plus interest on both accounts. I called them and tried to explain again the issue and they refuse to reverse any charges. There service center is in India. It is so difficult to understand them and I believe they don't understand English very well. When these checks clear I will try again. If no refund is issued im putting a formal complaint in with the banking commission and the state of CT. This company is horrible. The fees are unbelievable. Dont use them.