Applying for the Barclaycard Rewards card was a nightmare. It expected IT expertise beyond the average person's ability and failed to prepare you for the information it would require. Eventually I got the card. However, I have been unable to use it in the USA. I spent 15 minutes telephoning at my cost and was assured by an agent, whose accented English was difficult to understand, that the "suspicious transaction" ($100 at a supermarket) was what caused the problem and the card would be useable again. Today it was declined at a Starbucks. I don't want to spend money and time on another international call and I have been unable to make contact in other ways except to a "Bot" which is a waste of time as it ends up saying please call us.