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Anonymous
I have a barclays Jet Blue card. Your customer service representatives upto and including supervisors done know their own product line and insisted that my Jet Blue card did NOT have a statement credit feature even when i was reading it to them verbatim off my account stating that there absolutely! The representative kept insisting that there was not and my rewards points could only be redeemed for flights and not statement credit. The misinformation your customer service representatives gave me caused me serious problems! PLEASE RETRAIN THEM TO KNOW AND UNDERSTAND WHAT BENEFITS ARE PROVIDED ON THE JET BLUE CARD AND THAT REWARDS POINTS CAN BE REDEEMED FOR STATEMENT CREDITS!
1 year ago
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Barclaycard has a 1.2 average rating from 883 reviews

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