Horrrible, horrible company, worst customer service ever!!! Was on a flight and decided to get a card for the 50K miles. I rang up a few hundred dollars, couple months later they ding my credit report for 110 points!! Never received a communication from them in the way of an email or mailed invoice. I have 3 other cards with them years old, perfect credit, not a blip and they would not help remove the negative credit. $29 payment cost me thousands now in borrowing power. No customers service, could not have cared less. Paid all of them all off and closed every account with them. The suck!! Dont get the rewards on your flights, dont use Barclays, better cards out there that care about the customer.