I needed to raise my credit limit to pay for a medical emergency. I rang them and I was in a state, it took 15 minutes to get through as the automated bot sent me to lost and stolen cards, then I was directed again for another 5 minutes, when I got through they did not actually take my request seriously, but told me that it had all gone through and that it would work immediatley. They had raised it an 1/8th of what I had asked and because of their raising it a bit, I would have to wait a further 3 months to ask again. I obviously could not pay the bill. Someone could have died waiting 3 months! I tried ringing again for over 10 minutes but did not get through so gave up. It has taken 2 days of querying this decision on the app (no issues with credit) I said I would write a d-mning review and that I wanted to speak to a member of the management and so they blocked my helpline on my app saying there was a maintenance issue when there clearly is not (see images and times). Different operatives were replying saying how sorry they were and that they would help, but were saying the exact same thing. I have had numerous issues with the Barclaycard app, which never works well on a mobile, with their general customer care in the past and so I just need to leave and find a bank that actually does listen. Take heed they really do not care about their customers even if you have been with them for years!