I tried to make a purchase for something online and I was scammed. I agreed to pay $39.99 for something and after I place the order I was billed $300. I contacted Barclays to tell them that I had been scammed. They closed my card as fraud and entered disputes on the two charges. I thought everything was going to be okay. Later they closed the disputes because they said they were not fraud they were scams and they don't cover you for scams. I did authorize the vendor to charge me but I did not authorize them to charge me $300. Barclays was aware the whole time that I had been scammed because I explained that to them. After 6 weeks and six phone calls and countless hours of time and stress they did nothing and I am held holding the bag for $300 because I fell victim to a scam. All along Barclays was assuring me that they were going to take care of it and I would not be charged this $300. Countless agents reassured me that it would all be taken care of. But alas I was not only scammed by the vendor I was also scammed by Barclays MasterCard who refuses to do anything about it. After 20 years of doing business with this company and tens of thousands of dollars spent each year on this card, they are refusing to help me after falling victim to a scam that is noted all over the internet. I will no longer be using Barkley's MasterCard and I suggest you don't either. They are not on your side and they do not reward your loyalty by protecting you when you fall victim of a scam. It's a $300 lesson but I will take my business elsewhere. Barclays is not a bank I can trust and if I can't trust them I'm certainly not doing business with them.
1 year ago
Barclaycard has a
1.2
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