I disputed a charge for Norton Anti virus on my credit card. they keep recharging it on my card. When I told the Barclay rep I had printed evidence I cancelled Norton several months ago after my computer was destroyed, the service rep said that they received evidence from Norton that we were getting the service. I asked how could they provide evidence of anti virus software when I no longer had the computer.? My computer was destroyed 6 months ago and there's no way I was getting the service and I told her I had confirmation of cancellation in writing from Norton. She more or less said there's nothing they can do. When I asked to speak to a supervisor she said one would not be available for over 48 hours. Then the rep gave me a phone number to call Norton. And it was a medical service company, not norton. I finally figured out from norton that they accidentally forgot to cancel the subscription in error. The representative on calling my barclaycard was so rude and talked over me and would do nothing to help. After 20 years I think it's time to cancel my card and maybe consider Citibank. Or chase. Over one hour on the phone with no results.