Absolutely absurd and incompetent customer service levels. Hours on hold to rectify a fraudulent charge. Do they REALLY CARE about fraud and dedicating resources to this matter? Of course not!!! The worst customer service of any credit card that I’ve come across. My guess is that they have no staff to manage the calls so they just put you on hold in hopes that you hang up.
10 months ago
Barclaycard has a
1.2
average rating
from
891
reviews
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