My bank mailed my check, via bill pay, to pay my bill on Dec. 22nd, it was due on January 8th. The check was still not there on January 15th, so the company encouraged me to call my bank and stop payment and I in turn paid my bill over the phone in full. The guy I spoke with reversed the late charge. 3 weeks later, Barclay is calling me with a late payment alert. I did not receive any bill in the mail either. I was charged a $2 interest fee and a $30 stop payment fee, which they refused to drop. Even tho, the lady stated she saw the notes on my account from the previous guy I spoke with. I asked why I was not informed of the interest charge when I called to make my account right. She claims the bill wasn't generated til the 16th and was an interest fee on the late payment which was dropped as the check was lost in the mail. She also said my original payment (miraculously) came thru the next day, which was the stopped payment. Worst credit card company I have ever worked with!! Paid their bogus charges and closed the account.