Their customer service is terrible. I had some fraudulent activity in February, so they sent me a text message alert. I called them and was told they had to investigate the charges, which I was fine with. They said I would get a new card in 7–10 business days, but it's been almost 30 days, and I still have no card. I called them today to find out what happened; they said they would send me another card. The representative asked if I was okay with that. I responded that if I had to wait another 30 days, I would forget it. I mentioned that the company should expedite it via FedEx or another messenger service to ensure I receive it. After their so called investigation I was never updated on the outcome not even through the mail. Not a bad card but their customer service is not good at all.