Worst card ever and I have had many since I am almost 80. I would give them a minus 10 rating when it comes to customer service and backing up their customers. 3 months ago while traveling out of the country a fraudulent charge in excess of $700 was put on my card for a small purchase. I got no receipt since his credit card machine was not printing, but I got a hand written receipt showing the purchase. My signature was forged on the transaction, not even close to my own signature which Barclays had and could have compared. They refuse to remove the unauthorized charge saying they received verification from the merchant that I signed. I had two witnesses with me but they never bothered to speak to them even after they wrote Barclays letters saying I did not make this purchase. They really don't care about their customers and I advise anyone who has a Barclay card to g et rid of it as soon as possible.