Avoid Blacks online store at all costs. What a nightmare. Placed an order and after 2 weeks of no communication dropped their customer service an email. I would have been better off heading down to the local supermarket and having a conversation with a Teflon frying pan. Nothing is their fault. This team is full of excuses, all of which seem like generic copy and pasted ranging from the order is stuck in the system, we are waiting to hear back from out IT team. Absolutely abysmal service. Escalating to Consumer Direct - their an absolute farce and should not be allowed to operate. Stay well clear.