Thoroughly awful! Saw a great deal for a Fenix 6s - £369 fantasic! Ordered 4th January (money was taken then too), kept getting updates 14th January delivery - BUT when I opened the packaging there was no watch there!! A COMPLETELY JOKE RIGHT?! Immediately ring up their customer services, make it clear I want a replacement ASAP. Told they have a 28day investigation period. Patiently wait, requesting updates each week 2nd February! ( they've had my money for ALMOST a month now!) they send me a refund. Watch is no longer in stock and they don't offer any alternative. DON'T GET YOUR HOPES UP ORDERING OFF THIS COMPANY! Take your money for a month :(