I wish i could give minus 20 stars. AVOID AT ALL COSTS. After 16 phone calls and 20 emails I am still awaiting refund of £750 for a returned faulty tent. You never speak to the same agent twice, some can hardly speak English, you have to repeat the claim details everytime because they are too lazy or stupid to read the notes. Multiple responses to the same email, with differing information. Absolute nightmare. NEVER BUY FROM BLACKS, MILLETS, OR ANY OF THEIR OTHER NAMES ONLINE. DO SO AT YOUR OWN PERIL.
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