Ordered a pair if mountain bike tyres on black friday, waited a week then the wrong size turned up, contacted customer services and was told to take them back to the nearest shop! Shop refunded and re ordered, waited another week for the wrong size to be sent again! Contacted customer services again who were very unhelpful, in the end i gave up and cancelled the order and got them from else where with free next day delivery! They wouldn't even compensate us from having to take the time to take them back twice! Steer well clear if your ordering mountain bike items and use a mountain bike website that knows what they're doing! May be they're employing people that can't read, i shan't be ordering or buying anything from blacks or recommending them to anyone in the future!