Shocking service, ordered some North face gloves in the sale online on the 6th Jan to be collected in store at the Hull branch. Received an email on the 9th saying they had been dispatched and i would receive another email to collect. On the 15th I emailed for an update and was sent tracking info that they when been packaged. Now on the 16th I receive an email saying that I have been refunded for my returned goods that I have not even received!!! No they are back to full price on the website. Only automated responses to emails no answer on telephone will order from a reliable supplier!!!!