Terrible company. Disorganised, antiquated systems. It took 2 weeks for the order to arrive. In the meantime they had £317 of my money. Had to return the boots as they didn’t fit. I’m still waiting for a refund - nearly 5 weeks after ordering. They don’t answer emails. All you get is an automated reply. Unlike most other companies they aren’t up to date enough to cope with PayPal or Apple Pay refunds in their stores. Customer care tried to be helpful on the phone but I’ve had no response to my written complaints. Still waiting for my refund! Never again. I shall go elsewhere.