I ordered two silk pillowcases on the 23rd of Nov. And apparently it was shipped on the 27th. The tracking on Royal Mail has been stagnant since then. I have been in touch with them on numerous occasions and reassured that my parcel was with Royal Mail not to worry, apparently Royal Mail was experiencing problems with their tracking system (which I have the email stating this) then I receive an email yesterday Sunday the 6th December stating that they apologise however the parcel has gone missing between their warehouse and getting to Royal Mail. Thus I was blatantly lied to!!! I feel that is appealing to be lied to!!! The items I ordered are not in stock anymore (they were 2 days ago) and I am to expect a refund!!!! Let’s see because from what I can see from other reviews this is an issue as well! Disgusting!