Absolutely appalling customer service.
I live in Ireland, Brand Alley charged me UK vat on my purchase. I then had to pay Irish vat on the import.
I raised this issue with customer service & was given some bull about DPD charges by someone called Shannon. I replied it had nothing to do with DPD but as it was an international shipment, UK vat should not have been charged - if Amazon & QVC can do it, why can’t Brand Alley.
I’m still waiting for a reply.
Moral of the story, if you are based outside the UK AVOID AT ALL COSTS
3 years ago
BrandAlley has a
2.2
average rating
from
125
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
