I purchased a VERSACE Baroque-print Baseball Cap Black/Gold, in January 2023. It was on sale for 29.99. I didn't wear it until April-May, when we received the lovely weather here in the UK. In June, I discovered the cap had significantly lost its dye, namely around the top of the cap and sides. So, I proceeded to raise it with their Customer Services. I sensed that Peter immediately placed judgement and said that the cap shouldn't randomly lose it's colour and it must have been washed and left in the sun to dry. I argued that I didn't wash or neglect the product, all I did was wear it on my head like I am suppose to. So, I was advised to send the cap back for further inspection. I was not optimistic at all. Tresha, CS manager, claimed it was not faulty, but wear and tear! I had the hat for 6 months but worn it for about two months. It appears to me that they will do anything to protect themselves but the customer will be treated without any empathy or fairly and will inevitably lose out. Needless to say I was really dissapointed with this outcome from this supposedly reputable company but only to discover they have a really small club mentality. For the sake of 29.99!! It would appear that they would do anything to place the blame on the customer when something goes wrong so be very wary spending your money here and I would be very skeptical about the products they sell. The item did not display a barcode of authenticity on the garment. I didn't ask for my money back but I wanted a replacement. I certainly didn't expect that from a quality branded product, and poor treatment from this company. My first and last purchase.