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Anonymous
Ordered a 2 piece suit & when it arrived the trousers were a different colour to the jacket. returned in store where the assistant told me that it was an issue that had been reported already. The warehouse were dispatching a different product to the ones ordered. She ordered another pair of trousers but warned that the same thing may happen & it did. I have contacted the Customer care team & was told they would have to contact the warehouse supervisor and would get back to me but it may take 48 hours. If this issue has already been raised why are they still taking orders & sending out wrong items & why don't their customer care team already know about it. Very poor.
5 years ago
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Burton has a 2.8 average rating from 90 reviews

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