If I could put zero I would. Absolutely shocking stressful experience from my business point of view.
I tried the free trial to see how I felt about the situation. I got my page up and running. 30 customers or so left me reviews and I felt that it could work. How wrong I was. The reviews were customers I’d previously done work for and helped build my initial platform.
Over 90% of the enquiries I received from checkatrades users weren’t even either 1) in my area or 2) what I actually do for a business. Sometimes even both. I’m a window company in derby and I got asked to fit a kitchen in Surrey.
I stressed this to checkatrade and asked to be taken off the website completely and cancel.
This was in December. Come January I was still receiving time wasting and consuming leads. But I followed them up to explain I don’t work in their area. Then to be asked if I can recommend anyone. I then realised not only am I not getting work but found myself as an unpaid member of staff for checkatrade.
Tried to cancel again but yet again I was kept on the website. Finally I’m now ‘blinded’ from their site, however not off it completely. I’ve asked for this for 2 months now. I’m 100% positive they shouldn’t be retaining my information after I’ve asked to leave them.
After over a dozen phone calls I’m still no further with this. Plus they want me to pay for a subscription I’m not using not want.
The whole experience has cost me 100s of hours to date with little return. Very stressful and I certainly won’t recommend them to any trade. They refused to let me speak to a manager, keep getting fobbed off.
I see so many annoyed customers on their. I can now see why. Stay well clear and save your time.
3 years ago
Checkatrade.com has a
2.0
average rating
from
544
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.