I posted a review on Checkatrade.com concerning a heating engineering company who had been sent to my home by my insurance company to investigate a fault with my boiler. To summarise, the engineer had deliberately deceived the insurance company by telling them by boiler had failed due to sludge and limescale in the system.
This was proved to be false, I provided evidence from another heating company to my insurance company and they agreed to pay for the repair.
I put a review on Checkatrade to warn others so I provided same evidence to Checkatrade and they agreed to publish the review. To my amazement the review they posted started with exactly the same words I had used but went on to state that the heating engineer had fixed my boiler and done a service- all of which is completely untrue. They had doctored my review to make it look positive even giving them a score of 10. When I spoke with Checkatrade they lied to me and said it was another review from a different person- completely false.
I will never use Checkatrade again.
3 years ago
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