Checkatrade are absolute criminals. I am furious with them. They lie through their teeth on sales calls and then when you are signed up to a 12 month contract they show their true colours. They will tell you on a sales call they they are there to help every step of your journey, my experience has been that they have consistently worked against me. 1. They have advisors who make “suggestions” on your profile to get the most amount of work..however they cannot spell, or write sentences that reads properly l, or listen when you disagree with advice. I had a profile that literally looked like a 5 year old had written it before noticing several months later. 2. They have tried to take too much money numerous times, so I’ve had to cancel the dd. 3. A review disappeared off my profile and I noticed by chance that my overall score and number of review was inaccurate. The review happened to be a 10/10. I have called and they don’t know why, promised to call back twice but haven’t, it is still inaccurate now. This I ta a breach of agreement. 4. The website and app are so badly maintained that it literally takes hours to upload photos from each job. Each photo uploads the wrong way around and you can only turn it 90 degrees at a time. Each turn takes about 20 seconds to load. After about it on 3 turns the app crashes and you have to restart the app. In the phone they just say “we know about it so it’s ok” 5 on a sales call you will be promised 3 Calls or messages a month on average. This is a lie. The three messages (or sales calls) are generically sent to every trader in the area, when a customer makes a general enquiry for anybody to respond to. I’m about to seek legal advice over Checkatrade. They are in breach of their agreement and simply couldn’t care less. They have literally pulled my reputation down with incorrect stats when I’m paying them to help! Avoid like the plague!!