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John
No Stars, worst experience as a business owner. You are being locked into a contract for a year and cannot cancel at any time unless you pay for the whole contract which costs me £1166.40 (vat included). We have been approached at FIT Show 2022 by their sales people to try for free 2 month their services and can be cancelled at any time. We fell for it and gave our details and after trying them for a month decided it is not for us and it is not worth the money. They said we cannot cancel as the 14 days cooling off period has passed (they give you 2 months free only for this cooling off period to pass) . After tens of emails and phone calls we got the final response: There is nothing we can do, you cannot speak to a Manager, if you do not pay we will have to get the debt collectors involved. AVOID at all costs and if you are lucky enough to be still in the 14 day cooling off period send them an email immediately that you want to cancel.
2 years ago
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